Cookie Policy

Last updated: 11 May 2026

This Cookie Policy explains how Carbility, operated by DPLocal Ecommerce Limited, uses cookies and similar storage technologies on this website.

What are cookies?

Cookies are small files stored on your device when you visit a website. We also use browser storage (such as localStorage and sessionStorage) for similar purposes. Together these are referred to as “cookies” in this policy.

Categories of cookies we use

1. Essential cookies
   Required for the website to function. These enable login, account sessions, credit balances, security, and basic app functionality. Without them, the service cannot work.
   Includes: Supabase authentication and session tokens, necessary app storage.
   Cannot be disabled.
2. Analytics cookies
   Used to understand how the product is used and to improve features and performance. Only enabled if you give analytics consent.
   Current provider: PostHog.
3. Marketing cookies
   Used for advertising measurement and marketing campaign performance. Only enabled if you give marketing consent.
   Current provider: Meta Pixel and Meta Conversions API (where consent is given).
4. Payment and security-related cookies
   Stripe, our payment processor, may set cookies or use browser storage for fraud prevention and payment security during checkout. These are necessary for safe payment processing.

Your consent and choices

When you first visit Carbility, you will be shown a cookie consent banner. You can accept or reject non-essential categories (analytics and marketing). Essential cookies cannot be disabled because they are required for the service to work.

You can update or reset your cookie preferences at any time using the “Cookie settings” link in the footer.

Contact

If you have questions about our use of cookies, contact support@carbility.co.uk.