Privacy Policy

Last updated: 8 June 2025

DPLOCAL ECOMMERCE LIMITED is committed to protecting your privacy and ensuring compliance with the UK GDPR and Data Protection Act 2018.

Data Controller
DPLOCAL ECOMMERCE LIMITED, Company number 16313744, 61 Bridge Street, Kington, HR5 3DJ is the data controller for your personal data.
Data Collected
We collect the following types of personal data:
- Email address
- IP address
- Login and usage activity
- Registration and vehicle lookup information
Purpose and Lawful Basis
We process your data:
- To provide access to CarBility features (contractual necessity)
- To monitor usage and performance (legitimate interest)
- To send system and service-related notifications (legitimate interest)
- To improve our AI insights and analytics (legitimate interest)
Data Sharing
We may share data with:
- Supabase (authentication & user data storage)
- Vercel (hosting provider)
- Upstash (Redis caching)
- OpenAI (for AI-generated insights; prompts may be shared with their API)
All providers are compliant with relevant data protection standards.
Cookies
We use essential and analytics cookies. See our Cookie Policy for full details.
User Rights
You have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
- Restrict processing
- Object to processing
- Data portability
Contact support@carbility.co.uk to exercise any of these rights.
Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations.
Complaints
You may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.