Support & Contact
We’re here to help. Typical response time: 1–2 business days.
support@carbility.co.ukWhat to include in your message
- ✓Your account email address
- ✓Your Stripe receipt or payment reference if you have a payment issue
- ✓The approximate time and date of the issue
- ⚠Please do not send full payment card details
Common support topics
- →Credits not appearing after purchase
- →Report generation failed or returned unexpected results
- →Refund request
- →Account or login issue
- →Incorrect or missing vehicle data
For payment or credit issues, please contact us and we’ll investigate. Do not send full card details.